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2025 Releases

This page contains all 44 release notes from 2025, ordered from newest to oldest.


Release 2025-12-05

Enhancements

Release VersionFeatureDescription
V2.18.7PermissionsRefactored system permissions, including modifying roll up of team-based permissions
V2.18.11Text EditorsRefactored text areas to improve responsiveness
V2.18.13Support TicketsSupport tickets now accept image drag and drop for files up to 5MB
V2.18.13RoutinesUpdated url for Routines
V2.18.13Admin and System MenuRenamed Offering Component Template to Standard Component, moved Offering Category into data section of the menu

Fixes

Release VersionFeatureDescription
V2.18.8PermissionsCleaned up permissions for User views and and Invoice views
V2.18.9Trust AccountingCleaned up Trust and Safe Storage permissions
V2.18.9GeneralCode clean up
V2.18.11InvoiceFixed a UI issue with confirm dialog

Release 2025-11-25

New Features

Release VersionFeatureDescription
V2.18.2Project TasksProject Tasks will now change status from To Do to Doing when a time entry is added.
V2.18.2OfferingsCan now export Matter/Client/Contact data related to an Offering via Export CSV button on the Offering Matters page

Enhancements

Release VersionFeatureDescription
V2.18.2TeamsUpdated permissions so Users can use Teams in Portal without being able to access and edit the Team in the admin section
V2.18.2WorkflowsProject Templates are now Workflows. Main menu Projects section has been renamed to Workflows also.
V2.18.2WorkflowsWhen creating a new workflow, users will be prompted to add Business Area, Capability and Sub-Capability; as well as an Owner.
V2.18.2WorkflowsWorkflows can now be filtered by whether they are repeatable or not.
V2.18.2Workflows
Workflow Tasks now have two new options accessible via the ellipses (…) menu.
  • You can now Move a task to another workflow by clicking the Move to Another Workflow option.
  • You can also set a task as a Standard Task for reuse in other Workflows by clicking the Save as Standard Task option.

| | V2.18.2 | Workflow Routine Scheduling |

Workflow Routines can now be scheduled in detail via the ‘Scheduler Configuration’ button.

Frequency of the schedule is now expressed in the table as Weekly, fortnightly, quarterly, half-yearly annually

| | V2.18.2 | Projects and Routines | ‘Mark as Complete’ button now only says ‘Complete’ | | V2.18.2 | Projects and Routines | From the Project or Routine table, you can now click the ellipses (…) and save the Project as a Workflow (i.e. what we previously defined as a Project Template) to reuse in the future. This can be set as either a repeatable or non-repeatable workflow regardless of the current type. | | V2.18.2 | Projects and Routines | Project and Routine info pages now contain a Task completion progress donut chart | | V2.18.2 | Routines | Routines can now be filtered by assigned users. Previously this was only available for Projects | | | Project and Routine Tasks |

Task Kanban and List views are now available on the same page of the workflow, and can be switched between using the List View/Kanban View buttons in the top right

| | V2.18.3 | Auto Time Entries | Code refactor | | V2.18.3 | Merge Contact / Merge Organisation | Optimised query to reduce load on database | | V2.18.4 | Support Tickets | Moved ‘Issue System’ from the body of the Support Ticket template to it's own Platform Type field. | | V2.18.4 | Support Tickets | Updated Support Ticket template. Now have a separate templates for Bug Reports (current) and Enhancements and Feature Requests (new template). | | V2.18.4 | Staff Directory | Can now expand all Teams with button press | | V2.18.5 | Text Area UI | Moved from an HTML editor to Markdown for Support Tickets, Project Tasks, Standard Tasks, and Workflow Tasks (among others) | | V2.18.5 | Support Tickets | Added extra information for the internal emails |

Fixes

Release VersionFeatureDescription
V2.18.2Projects and RoutinesFixed issue with redirects to incorrect urls within Projects and Routines
V2.18.2Offering MattersUpdated to correctly sort table of matters within an offering.
V2.18.3Projects and RoutinesFixed issue where filter would persist across different tables
V2.18.4Project TasksChanged Status from ToDo to To Do

Release 2025-11-14

New Features

Release VersionFeatureDescription
V2.18.0TeamsUsers can now be assigned to Teams. Teams can now be assigned to Project Tasks alongside Users, in both an open Project and a Project Template.
V2.18.0Auto Time EntriesMerged time entries in the Auto Time Entry page can now be unmerged
V2.18.0Admin - UsersAdded functions regarding User Remunerations for Super Admins
V2.18.1Admin - UsersSystem now automatically creates a User Note after certain updates are made

Enhancements

Release VersionFeatureDescription
V2.18.0Admin - Roles and PermissionsWhen adding permissions to a user there is now an indicator for users who have Super Admin permissions.
V2.18.0MenuMoved Clients to top of CRM section in the Menu
V2.18.0Project TasksCan now hover over assigned team member icons for more details.
V2.18.0Staff DirectoryTeams are now listed in the Staff Directory
V2.18.0Admin - UsersUsers with the correct permissions can now update the Teams a User is assigned to via the Admin User table

Fixes

Release VersionFeatureDescription
V2.18.0Status FiltersTable filters based on status now are now only set on each individual page and do not carry over to other areas of the Portal
V2.18.0Auto Time EntriesFixed issue where long urls in an email body could cause UI issues on the merge time entry modal
V2.18.1ProjectsFixed an issue with user filters introduced by the Teams feature
V2.18.1Admin - TeamsFixed an issue with the status filter on the Teams page

Release 2025-11-04

New Features

Release VersionFeatureDescription
V2.17.17Contact Relationship Flowchart
From the relationship page of a Contact you can now view a Contact's relationships as a Flowchart by clicking the Flowchart View button

Once in this view you will be able to see all the referrer, family and referred contact information in a simple diagram

Clicking a related contact will take you to their contact page

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Enhancements

Release VersionFeatureDescription
V2.17.17UserAdded functions for notes, emails, contracts and documents relating to portal users for internal use by super admins.

Fixes

Release VersionFeatureDescription
V2.17.17Mail RegisterOutgoing mail is now working again in the Mail Register

Release 2025-10-30

New Features

Release VersionFeatureDescription
V2.17.15Client, Contact, Organisation MergeAllows a user with admin permissions to merge duplicate Clients, Contacts and Organisations with slightly different names
V2.17.15Contact UploadAllows a user with admin permissions to upload a list of contacts via a csv file

Enhancements

Release VersionFeatureDescription
V2.17.15ContactsNow have the option to select a reason why a Contact's email are being hidden (such as ‘Staff email’, ‘Legal requirement’ etc.)
V2.17.16Menus
We've rearranged how the Administration functions are organised, with System Configuration and System Monitoring sections now split out into their own System menu.

Changing Menus is now controlled by clicking on the menu name in the top left, and making a selection

Admin menu is now shaded a light red, whilst the System menu will be shaded a light blue (soon)

Each menu now also contains a search bar

In the collapsed menu view you can now click the icons to access pages in that group

Updated user profile menu with icons and tenant name

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Fixes

Release VersionFeatureDescription
V2.17.15EmailsFixed an issue causing memory overflow from the email table
V2.17.16Auto Time EntryFixed an issue with timestamps on sent emails pulled into draft time entries table

Release 2025-10-17

New Features

Release VersionFeatureDescription
V2.17.12Auto Time EntryReleased Auto Time Entry to all Users

Enhancements

Release VersionFeatureDescription
V2.17.9AI PromptsAdded configuration options at a system level
V2.17.9Time Entry StatsMoved overall statistics page to the admin menu
V2.17.11Auto Time EntrySave to Time Entry button is now green
V2.17.11Auto Time EntryAuto time entries will now pull the Matter id from filename of Word documents
V2.17.11ProjectsRemoved BAU option from Projects
V2.17.11RoutinesExisting Routines are now auto-closed when next recurrence is auto-provisioned
V2.17.13AI PromptsAdded further models to list for prompt configuration
V2.17.13EmailsUpdated the logo on the date filter from a clock to calendar. Dates can now be manually entered when creating a custom date range in the filter
V2.17.13Auto Time EntriesDraft time entries scraped from emails now only populate the send email's body text and not the entire email thread; prompt has been configured to generate a time entry description that follows staff policy
V2.17.14Auto Time EntriesUpdated browser whitelist for sites able to be pulled into draft time entry table from browser using Rescue Time
V2.17.14AI PromptsRemoved credentials and AI Prompts from User info page, and consolidated into admin AI configurations page
V2.17.14Auto Time EntryAdded a filter process to auto merge high similarity items from rescue time

Fixes

Release VersionFeatureDescription
V2.17.9EmailFixed an issue with the sender filter not updating on search
V2.17.9Auto Time EntriesFixed an issue where another users' draft time entries may have appeared in the user specific table
V2.17.11ProjectsProject capabilities are now filtered by business area, once business area is selected
V2.17.11PPSR RegisterDischarge date can now be set to today
V2.17.11Auto Time EntriesFixed an issue where time value for the day was not updating on Save to Time Entry from Auto Time Entry table
V2.17.13MattersClicking the team member selection on a Matter page now focuses on the search bar instead of the first option in the list
V2.17.13Virtual SharePoint folderReenabled drag and drop for documents on root SharePoint folder
V2.17.14RoutinesFixed an issue with auto-close on existing routines

Release 2025-10-08

Fixes

Release VersionFeatureDescription
2.17.8Matter SharePoint FoldersResolved issue that allowed duplicate SharePoint folders to be created via a Matter if the link button was clicked before the initial folder had been provisioned

Release 2025-10-03

New Features

Release VersionFeatureDescription
V2.17.2Invoice Write OffUnpaid invoices can now be fully or partially written off to better track which clients are bad payers.

Enhancements

Release VersionFeatureDescription
V2.17.2ProjectsAdded Active/Inactive status to Standard Tasks and Project Templates
V2.17.2OfferingsAdded Active/Inactive status to Offering Categories, Offerings and Offering Components
V2.17.4WIP ReportMoved the WIP Report Download button to the Time Entry page of a Matter, and fixed the styling

Fixes

Release VersionFeatureDescription
V2.17.2Auto Time EntriesFixed typo
V2.17.3Invoice Write OffFixed issue with time entry permissions
V2.17.4PPSR RegisterDate now saves correctly
V2.17.4EmailsFixed issue where draft emails were syncing to Portal and not updating after they were sent out
V2.17.5Project TemplatesFixed issue where Projects created from Project Template would not appear in the Projects list under the Project Template
V2.17.5Portal SearchRemoved filter for active / inactive in the full platform search bar
V2.17.6EmailIcons for emails assigned to Matter and Project have been reinstated

Release 2025-09-26

New Features

Release VersionFeatureDescription
V2.16.10Auto Time Entry [Beta]
Created an Auto Time Entry function which integrates with Rescue Time to scrape browser and desktop activity, as well as Calendar entries and sent emails to auto-populate draft time entries.

This is currently in Beta testing and will be released to the whole organisation in the future.

When you click Sync All, a list of suggested time entries will be presented to you.

You can then select multiple items to combine into one time entry.

You can click Merge Selected to merge the time of many items into one entry.

Here you can update the description of the new Entry. Once you click confirm on the Time Entry, it will appear in the table.

Alternatively, you can also select AI Merge & Summary to auto group, merge and summarise a bulk selection of draft time entries. If you are not happy with the groupings you can click re-analyse to try again. By selecting certain groupings you can apply AI Summary to each group by clicking AI Summary All, or Apply AI Summary for individual groups. Each description can always be edited manually. When you are happy with a selection of grouped entries, click Apply Selected Merges to save your merged Draft Entries back to the Draft Time Entries table.

Once back in the draft time entries table, click on your merged draft time entry to assign it to a specific Matter or Project. To confirm the entry and add it to your official Time Entry Table, click Save to Time Entry.

Once Saved to Time Entry it will be removed from the Auto Time Entries page, and added to the Time Entries page.

| | V2.16.10 | User Credentials |

To assist with integrations with Open AI and Rescue Time the User information section now has a My Credentials page where API keys can be saved and managed for different services.

| | V2.16.10 | User Prompt Configuration |

To assist with Open AI integrations, the User information section now has an AI Prompts page where you can configure prompts for use with AI

Click Browse Presets to add some common Prompts. Any prompts added to your configuration page can be paused, edited or deleted via the buttons on the top right of the prompt item.

Once you have the hang of how and where these interact, you can add your own configurations by clicking Create Configuration.

| | V2.16.11 | Integration Usage Statistics |

Administrator Users now have access to an Integration Usage Statistics page which contains metrics on frequency of requests to third party service integrations overall and by user.

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Enhancements

Release VersionFeatureDescription
V2.16.9Virtual SharePoint Folder
Added drag and drop upload and multiple file upload to Virtual Sharepoint Folders for a Matter. You can:
  • Drag and drop multiple files directly into the file list for the folder

  • Click Upload, and drag and drop multiple files into the file upload area

  • Click Upload, then click Choose Files to browse for the files manually. This now supports more than one file

| | V2.17.0 | Emails | Enhanced the email loading process. Emails should now load much faster under the General Email tab |

Fixes

Release VersionFeatureDescription
V2.16.9WikiFixed an issue where the wiki view in Portal would fail to sync with the external wiki
V2.16.9MattersMatter Status tags will now correctly update
V2.16.11Integration MetricsUI refactor
V2.17.0Email SyncFixed an issue with duplication in email sync
V2.17.1Auto Time EntryRemoved unnecessary filter

Release 2025-09-18

New Features

Release VersionFeatureDescription
V2.16.6Virtual SharePoint Folders
SharePoint folders are now visible and accessible directly from Portal. For a Matter, you can now go to the SharePoint tab and access the contents of the folder including sub-folders and documents without needing to access SharePoint directly.

Files in SharePoint can then be previewed (pdf only at this stage), downloaded, renamed and deleted directly from the actions menu. Files can also be uploaded, via the Upload button and you can also create new folders via the New Folder button.

You can resync the folder with SharePoint by clicking the refresh button to the right of New Folder.

Future updates will include preview for other filetypes and replication of this functionality for Projects.

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Fixes

Release VersionFeatureDescription
V2.16.4SharePointFixed an issue with folder creation not triggering
V2.16.5SharePointFixed an issue with SharePoint search
V2.16.5SharePointFixed an issue with duplicating folders within the Matter folder
V2.16.7XeroFixed an issue with Xero sync
V2.16.8ContactsFixed an issue where cursor was not focusing on search box when entering details for a new Contact
V2.16.8To DoTask list visible area is now the whole length of the browser window
V2.16.8EmailsEmails assigned to a project now have an icon to show that they have been assigned, in line with the icon for emails assigned to a Matter
V2.16.8OrganisationsFixed an issue where industry category and sub-category would not save after creating Organisation
V2.16.8InvoiceFixed an issue where content in the Matter Information block beside an invoice would be hidden outside the border of the block

Release 2025-09-03

Fixes

Release VersionFeatureDescription
V2.16.2Contact EmailsEmail sync will no longer sync emails marked with Invoice or Ignore
V2.16.2Contact EmailsFixed an issue where Contact Email might not save
V2.16.2Active CampaignActive Campaign now syncs with the Contact's Primary email address
V2.16.2Active CampaignForce Active Campaign status to disabled when Contact has no email
V2.16.3Invoice EmailsInvoices now pick up the Invoice Email assigned to a contact correctly

Release 2025-09-01

New Features

Release VersionFeatureDescription
V2.16Contact Emails
Can now add multiple emails for a Contact, with the ability to define type of email for each subsequent email added after the Primary. Includes duplication checks on entry, with Invoice emails the only emails allowed to be used for multiple Contacts.

Email types can be set to Invoice, Active, Dormant or Ignore

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Bugs

Release VersionFeatureDescription
V2.16.1Contact EmailFixed issue where Contact could not be set up without an email by adding back the missing checkbox

Release 2025-08-25

New Features

Release VersionFeatureDescription
V2.15.19Contacts
Implemented a fuzzy search on Create Contact which identifies potential duplicates

| | V2.15.19 | Organisations |

Implemented a fuzzy search on Create Organisation which identifies potential duplicates

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Fixes

Release VersionFeatureDescription
V2.15.19EmailMinimise function removed from draft email modal
V2.15.19MattersFixed an issue with the Matter Status tile on the Matter Overview tab, which now shows metrics past the Quoted Awaiting Acceptance stage
V2.15.19MattersRemoved the Deleted status from Matters
V2.15.19TimersTime entry descriptions will now correctly update when a linked timer is used for a time entry

Release 2025-08-22

New Features

Release VersionFeatureDescription
V2.15.14Delete ClientClients can now be deleted if there are no leads or matters assigned to them

Enhancements

Release VersionFeatureDescription
V2.15.14TimersUpdated the labels on the timer tabs to better reflect what type of Time Entry the timer will create. Tabs now refer to Sales, Matter and Project (left to right)
V2.15.14TimersYou can now unlink a timer from Sales, Matter or Project entity
V2.15.14TimersYou can now link more than one timer to the same Matter for Sales time, Component for Matter time or Task for Project time

Bugs

Release VersionFeatureDescription
V2.15.13ContactYou can now hard-delete a phone number. This resolves an issue where deleting a phone number would still mark it as a duplicate the next time you tried to enter it
V2.15.15ProjectsFixed an issue that was causing Project tasks to not save their status change when moved between columns in the Kanban view
V2.15.18SharePointFixed an issue that sometimes caused SharePoint folders to not be created when expected

Release 2025-08-18

New Features

Release VersionFeatureDescription
V2.15.12Timers
Timers can now be linked to their future time entries by clicking the link button.

This allows you to link a Timer to a specific Component involved in an existing Matter, an existing Matter by itself (Sales time) or a Project

This allows you to track multiple timers simultaneously with explicit reference to the Project or Matter

These details flow through to the time entry when the Timer is stopped.

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Enhancements

Release VersionFeatureDescription
V2.15.10UI/UXThe Create New (+) menu in the top left navigation bar is now accessible on hover
V2.15.10Time EntriesFields in Time Entry modal are now more condensed to limit scrolling

Bugs

Release VersionFeatureDescription
V2.15.9OfferingsWhen an Outcome is merged into a new Offering, the new Offering is now added to Matters with that Outcome
V2.15.9OfferingsWhen an Offering is deleted, it is now removed from any associated Matters
V2.15.9OfferingsWhen an Outcome is merged it now correctly pulls through the new Offering Component ID
V2.15.12Staff DirectoryThe Staff Directory now correctly picks up the phone numbers from the User table
V2.15.12TimersUser now notified if they are running two timers on the same Project, Component or Matter
V2.15.12TimersFixed an issue where the selected Matter may not have been retained when associating a Timer with a Matter

Release 2025-08-08

New Features

Release VersionFeatureDescription
V2.15.5Time Entries
Can now confirm a time entry and duplicate it for additional entries.
  • Click the Confirm and Duplicate button once you are happy with the first time entry,
  • Make the change to the new entry (for example, change the staff member, or change the date of the entry)
  • Click Confirm when you have finalised your final duplicate entry

| | V2.15.5 | Time Entries | Can now update the selected Offering outcome and component when editing an existing Matter time-entry | | V2.15.5 | Time Entries | Can now update the selected Project Task when editing an existing Project time-entry | | V2.15.5 | Time Entries | Can now update the Matter when editing an existing Sales time-entry | | V2.15.5 | Time Entries | Can now update a time entry from the invoice page for any invoice that has yet to be approved and sent | | V2.15.5 | Time Entries |

Can now change GST type and billable status for Matter Time Entries in bulk

  • From the Time Entries tab in the Matter, select which entries you want to edit in bulk

  • Click Bulk Edit

  • Make your change with the selections, and click Update Time Entries to confirm

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Enhancements

Release VersionFeatureDescription
V2.15.5Time Entry UI/UX
Existing Time Entries no longer pull across from the side, and have their own stand alone modal.

Time Entry Modal will resize to fit more information on the screen for certain browser dimensions

| | V2.15.5 | Matter Close | Added ‘Client did not have a valid case’ to the list of reasons a Matter could be marked as lost | | V2.15.5 | Client |

Info page now has an enhanced Lifetime Value section to display an overview of finance related details

Info page now also has links to the Contact and organisation pages for related entities

| | V2.15.7 | Offering Outcome UI/UX |

Updated UI for adding Offering Outcomes to a Matter. Now appears in its own modal. Outcomes and components can be added by clicking the small plus beside each item

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Bugs

Release VersionFeatureDescription
V2.15.5Contracts TableNow has a default filter set to show all Contracts
V2.15.5Time EntriesFixed an issue where creating a time entry would not update the time entry table correctly
V2.15.7Merge OfferingFixed an issue where merging offerings would retain link to previous offering
V2.15.8Time EntriesFixed an issue with time entries unexpectedly clearing information from calendar and timers

Release 2025-07-29

New Features

Release VersionFeatureDescription
V2.15.4Timers
The progress of the currently running timer now appears in the Nav bar

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Bugs

Release VersionFeatureDescription
V2.15.4ContactsContacts no longer show duplicate organisations when pulled through from more than one client
V2.15.4Matter ClosureCan now no-longer close a Matter with funds in Trust still Available or Pending

Release 2025-07-25

Enhancements

Release VersionFeatureDescription
V2.15.2Organisations
Organisation contact phone numbers have now been updated to allow multiple phone numbers per Organisation with dropdown options for country code and type of contact number (mobile, home, work, landline, international)

When creating an Organisation by ABN lookup, you are now prompted to add a phone number

| | V2.15.2 | Users | User contact phone numbers have now been updated to allow multiple phone numbers per User with dropdown options for country code and type of contact number (mobile, home, work, landline, international) | | V2.15.2 | Syntaq Forms |

Updated Client data passed through into Forms, including:

  • Added Client Date of Birth
  • Added Client Phone Number (the first listed will pass through)
  • Residential Address is now passed through instead of Postal Address

| | V2.15.3 | Contracts | Can now download signed document directly from the Contracts table | | V2.15.3 | Offerings | Offerings now have Owners which can be set by admin users. Owner is selected from list of current Portal users |

Bugs

Release VersionFeatureDescription
V2.15.1Contract SigningIncreased limit on file size to 100 MB
V2.15.2Organisations, Contacts, UsersFixed issue with the search results when searching via phone number
V2.15.2UIAll modals now have the grey space outside the modal disabled, so you can't accidentally lose work by clicking outside the modal. All modals must be closed via the cross symbol
V2.15.2OrganisationsWhen editing an Organisation from the info tab, options for the Industry Sub-category are now filtered by Sub-categories linked to the currently selected Industry Category

Release 2025-07-18

Enhancements

Release VersionFeatureDescription
V2.14.12Contract Signing
Split the ‘In-Progress’ status into two new statuses
  • Contract Design: Contract has been submitted for e-signing design. Contract can still be deleted at this stage.
  • Waiting for Signature: Contract has been marked for sending for signatures. Links exist for each signer to access the document. The Contract cannot be deleted at this stage

| | V2.15.0 | Contacts | Contact numbers have now been updated to allow multiple phone numbers per Contact with dropdown options for country code and type of contact number (mobile, home, work, landline, international) | | V2.15.0 | Contacts | All existing phone numbers have been reformatted to fit the expected data structure for a phone number, across all Contacts |

Bugs

Release VersionFeatureDescription
V2.15.0Contract SigningFixed issue where contracts in new Contract Design status could not be deleted

Release 2025-07-08

Enhancements

Release VersionFeatureDescription
V2.14.10Contacts
Now when adding a contact and selecting not to show the email tab, there is a prompt to note the reason for not showing this tab

Staff emails with adlvlaw.com.au, jfmlaw.com.au or syntaq.com domains are now automatically set to ‘do not show emails' with the reason of ‘staff email’

Admin users are still the only users who can edit the email show/hide function after a contact has been created

| | V2.14.10 | Users | Staff users now have an extra field for initials for passing into forms. | | V2.14.11 | Syntaq Forms | Staff initials now pass into Syntaq instead of user's full name | | V2.14.11 | Contract Signing | Added a status of Declined to show when electronic signing has been declined by one of the signers | | V2.14.11 | Contract Signing | Removed ability to delete Contracts that have passed Draft status | | V2.14.11 | Contract Signing | Matter / Project / Routine is now a required field for Contracts already linked to that type of entity | | V2.14.11 | Contract Signing | Multiple documents can now be added to the contract workflow on creation |

Bugs

Release VersionFeatureDescription
V2.14.10InvoicesFixed issue where copying the invoice id would not copy the whole string
V2.14.10Syntaq FormsFixed issue where new Forms modal would not resize with the window
V2.14.11Contract SigningFixed issue where clicking edit would not load current details into the modal, causing unintentional overwrites
V2.14.11Contract SigningRemoved Sign button from Contracts table

Release 2025-07-02

New Features

Release VersionFeatureDescription
V2.14.9Email
It's now possible to print an email to pdf from the Portal, by clicking the button in the top right

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Enhancements

Release VersionFeatureDescription
V2.14.9Matters/Syntaq FormsSyntaq forms no longer pull across from the side, but have their own full-size modal when accessed in the context of a Matter

Bugs

Release VersionFeatureDescription
V2.14.9Incident LogFixed typo “remidy” to “remedy”
V2.14.9Statutory Trust AutomationFixed data passing issue
V2.14.9EmailFixed issue with inline attachments sometimes not appearing

Documentation

TitleDescription
V2.14.9Documentation updated

Release 2025-06-27

New Features

Release VersionFeatureDescription
V2.14.4Pinned Projects
Allows you to pin Projects to your dashboard for quick access by clicking the star in the Project heading

After pinning a Project you will have a quick link on the Dashboard

| | V2.14.6 | Invoicing |

Update to fixed price invoicing to allow the use of a time based invoice instead

|

Enhancements

Release VersionFeatureDescription
V2.14.5DashboardUpdated UI to support Pinned Projects
V2.14.7ContactsInput mask added for phone number fields when creating a new contact

Bugs

Release VersionFeatureDescription
V2.14.7Trust AutomationsRelinked missing data for Statutory Deposit Account Automation
V2.14.7InvoicingFix for issue with outstanding amount calculation introduced with feature in V2.14.6

Release 2025-06-12

New Features

Release VersionFeatureDescription
V2.13.9Support Tickets
Admins can now create a project task from a support ticket by selecting the ticket and clicking Allocate to Project Task.

| | V2.13.10 | Support Ticket | Linked Project Task now accessible from Support Ticket table |

Enhancements

Release VersionFeatureDescription
V2.13.9Incident log
Added fields:
  • Location - Sydney / Adelaide
  • Impact - Financial / Reputational / Legal
  • Follow up action required - Policy Change / Employee Training / Legal Training / Legal Proceedings
  • Responsible person - this should be the person responsible for follow up
  • Status - New / Acknowledged / investigating / Awaiting information / Action Required / in Progress / Resolved / Monitoring / Closed / Reopened

Updated fields:

  • Comments field renamed to Final Outcome
  • Rectify field renamed to Actions to Remedy

| | V2.13.9 | Project Tasks | Updated UI on Task and Kanban Board to be more in-line with the rest of the platform | | V2.13.9 | Digital Signing |

Can now upload document for signing directly when creating the Contract

| | V2.13.10 | Digital Signing | Contract email now includes the matter id in the subject line |

Bugs

Release VersionFeatureDescription
V2.13.11Support TicketsFixed issue with Support Ticket permissions which stopped tickets from being editable after submission

Release 2025-06-04

New Features

Release VersionFeatureDescription
2.13.3Personal PreferencesImplemented a personal preferences table. That will allow users to set their personal preferences for certain portal entities. The first trial is the Pinned Matter List.

Enhancements

Release VersionFeatureDescription
2.13.3Dashboard
Allow a user to Pin a Matter to the dashboard for quick access.

Simply select a matter, the click the star to pin the matter to your dashboard.

Users can click on the star again to unpin and matter or click the remove icon from the dashboard.

| | 2.13.0 | Application | Refactored the Vue Project Network folder and DTOS. To improve platform performance and support cursor application. | | 2.12.15 | Contracts |

Implemented a contract sending order. Allowing a user to send a contract for signing Randomly (all parties receiving the signing request at the same time) and Preserved, where the second party will receive a signed contract after the first person has signed.

| | | | |

Bugs

Release VersionFeatureDescription
2.13.8Support TicketResolve issue with ticket not closing after marking as resolved.
2.13.7Support TicketResolved issue with support ticket modal not closing after submission.
2.13.6Support TicketResolved the issue with the support ticket not saving after an update.
2.13.3Time Entries
Resolved the issue with the time entries counter displaying everyone then resolving to display your time entries after a couple seconds.

| | 2.13.3 | Projects | Resolved issue of task, filter or user doesn't update in a view. | | 2.13.2 | Matter Report | Resolve issue with status tag. | | 2.13.1 | Invoices | Resolved issue with missing invoice type - result of refactoring the dtos. |


Release 2025-05-28

New Features

Release VersionFeatureDescription

Enhancements

Release VersionFeatureDescription
2.12.12Matter
We have completed the work on the matter close status to prompt users to take actions when closing a matter.

The key actions are:

  1. A quote/ work proposal has been provided to the client
  2. Email/ thank the referrer
  3. Generate a last note
  4. Generate a matter close email to the client (or request a google review)
  5. Check the contact and organisation details are up to date
  6. Check contact relationships have been established. This one is particularly important for EP matters.

The checkboxes are not mandatory and don't prevent you from closing the matter.

We have 3 event types associated with each action.

  1. Folder - this takes you to the relevant matter folder
  2. Email - this pulls through an email template and populates some of the data, like the client name.
  3. Note - this takes you through to the notes section of the matter.

| | 2.12.12 | Emails | Update the business logic in the email sync process to resolve issue | | | | |

Bugs

Release VersionFeatureDescription
2.12.11TimerResolve the issue with the timer when trying to save, description is defined as invalid.
2.12.11Support TicketsResolve the issue on the support ticket, when trying to insert an image causing the modal to close and clear the description.
2.12.11Matter ReportResolve issue with the status not updating on the My Matter report.

Release 2025-05-22

New Features

Release VersionFeatureDescription

Enhancements

Release VersionFeatureDescription
2.12.9Matters
Implemented the Time transfer function into Matters.

Added a multi-select

Display selected time summary

Move and Convert button

New transfer modal to Move Time Entries

| | 2.12.9 | Matter | Removed the double confirm requirement with reopening a matter. | | 2.12.9 | Matter | Conflict check emails are re-triggered when a matters client is changed. |

Bugs

Release VersionFeatureDescription

Release 2025-05-19

New Features

Release VersionFeatureDescription

Enhancements

Release VersionFeatureDescription
v2.12.8Matter Report
Update the position of the Reviewer and Coordinator badge on the Matters Report.

| | v2.12.8 | Matter Report |

Added new tooltip to Invoiced card allowing users to see the status of the time entries that have been added to an invoice:

  • Draft:$0.00
  • Awaiting Approval:$0.00
  • Approved:$0.00
  • Sent Unpaid:$0.00
  • Sent Paid:$0.00

| | v2.12.8 | Matter Report | Added conditional logic to the Invoiced card switching the colour to Orange when time entries have been assigned to an invoice, but the invoice has not been sent yet. | | v2.12.8 | Matters | Display the reason why the matter was lost when reopening a lost matter. | | v2.12.8 | Matters |

Add the field inputs for users to confirm the Estimated Budget and Expected Delivery Date before clicking won.

| | v2.12.8 | Matters |

Automated Matter Notes saved to file when a matter is closed or lost.

| | v2.12.8 | Contracts | Update the contracts notifications, notifying the matter reviewer, coordinator and team once a contract has been signed. |

Bugs

Release VersionFeatureDescription

Release 2025-05-16

New Features

Release VersionFeatureDescription

Enhancements

Release VersionFeatureDescription
v2.12.7Contracts
Allow user add Contract Type during the creation process.

| | v2.12.7 | Contracts |

Notification message will be emailed to the contract creator when the contract has been signed.

| | v2.12.7 | Contracts |

Added the entity id and hyperlink link for contract to a matter, project or client.

| | v2.12.7 | Matters |

Added Matter Lost Reason.

| | v2.12.7 | Matters |

Added automation to Move Matter Time To Sales Time when a matter is marked as Lost.

| | v2.12.7 | Matters |

New automated checks to verify before a matter can be closed.

  • Check No WIP
  • Check No funds in Trust
  • Check No unsent invoices.

| | v2.12.7 | Matters |

New matter closed prompt checklist.

| | v2.12.7 | Matters | Set offering as required field during the creation process. | | v2.12.7 | Matters | Introduce invoice not sent value. |

Bugs

Release VersionFeatureDescription
v2.12.7To DoResolve the issue with the To Do list pop up error.

Release 2025-05-09

New Features

Release VersionFeatureDescription
V2.12.3MattersCan now create Contracts and access Digital Signing from the context of a Matter
V2.12.3Contracts
Can now select a Matter, Client or Project to relate the Contract to when adding a Contract from the Contract page. Client and Project will be back-end links only at this stage, in preparation for a future release

|

Enhancements

Release VersionFeatureDescription
V2.12.3ContractsEmails can now be sent automatically to signers when Contract is submitted for signing
V2.12.3ContractsContract status now advances automatically and can no longer be reverted
V2.12.3ContractsDeleted Contracts are now archived in DocuSeal
V2.12.4Matters
Matter Status UI has been updated

|

Bugs

Release VersionFeatureDescription
V2.12.6ContractsFixed issue where all Digital Signing submissions would send emails to submitters. Now this sends only when the Send notification email checkbox is selected.

Release 2025-05-02

New Features

Release VersionFeatureDescription
V2.12.1Digital Signing / Contracts
Portal now has a Contract and Signature management system, accessible from the Contracts menu item. Signatures have been implemented via our integration with DocuSeal.
Here you can Add a Contract

A Contract contains Documents which can be uploaded in the Documents tab

Once uploaded you can select a bundle of Documents for signing by clicking the checkbox beside the document and selecting the new option to Submit for Signing

After a short wait the Template tab will be available, where you can add Signers

For each signer a set of fields can be added to require the party to enter

Once all signing parties and their respective required information blocks have been defined, you can click ‘Send for Signature’ to lock the document for signing. You will be asked to add some contact information about the Signing Parties.

This will make the Submission tab available for view, where you will be able to view each submitter and their progress
Here you can copy signing links to send to the submitters/signers or mark this person as electing to sign in person

Once all signers have added their details or have been marked for in-person signing, the document will be able to be downloaded via the View Document button. This will include all information from each of the signing parties as well as a digital signing certificate

|

Enhancements

Release VersionFeatureDescription
V2.12.2Project TemplateAdd sharepoint folder provisioning for project templates

Bugs

Release VersionFeatureDescription
V2.12.1EmailFix to resolve issue with syncing email attachments
V2.12.1Matter ReportOutstanding amounts will now only appear red if overdue

Release 2025-04-24

Enhancements

Release VersionFeatureDescription
2.12.0MatterAdded Estimated Close Date
2.12.0Matter ReportAdded Funds in Trust column to Report and Outstanding amount will now appear red
2.12.0Invoices
Added option to add all time entries to invoice at start of invoice creation process

| | 2.12.0 | Matter Report | Default filter behaviour changed to select user as Staff Member (as opposed to Reviewer) |

Bugs

Release VersionFeatureDescription
2.11.12Invoice and CollectionsFixed issue where client name might be missing from the email salutation
2.12.0To DoFixed issue where task list would not update after adding new task
2.12.0Matter ReportFixed issue with matter report scroll

Release 2025-04-14

Enhancements

Release VersionFeatureDescription
2.11.11Support TicketsWhen a user resolves a ticket they are now prompted to notify the ticket submitter with an email pop-up

Bugs

Release VersionFeatureDescription
2.11.11Invoicing and CollectionsSalutation in the email body now correctly pulls through preferred first names

Release 2025-03-26

Enhancements

Release VersionFeatureDescription
2.11.10NotificationsUsers will now be notified if they are not running the most current version of Portal and will be prompted to update
2.11.10EventsCritical Dates and Dashboard Events to show in local time and date format

Bugs

Release VersionFeatureDescription
2.11.10TrustFixed issue where Transaction Method was not saving correctly
2.11.10Time EntriesFixed issue where updating time entries via calendar would not work
2.11.10Project TemplatesFixed issue with button triggers on Project Template Tasks

Release 2025-03-25

New Features

Release VersionFeatureDescription
2.11.9Critical Dates
Critical Dates Calendar is now integrated with Portal. For users with access to the Critical Dates calendar, a list of Critical Dates related to a Matter will appear on the Matter Info page.

To add a Critical Date to a Matter, you will need to have access to the shared Critical Dates calendar in Outlook. You can then either:

  • Click the Add event button on the Matter Info page, to add the event to the Critical Dates calendar

  • Or manually add an event which includes the Matter ID inside square brackets to the Critical Dates calendar in Outlook.

|

Enhancements

Release VersionFeatureDescription
2.11.6Trust Transaction
Bank Transaction table now has an in-line description of its related Trust Transaction when reconciled.

| | 2.11.7 | Calendar | Enhancing the Calendar layout to support Critical Dates | | 2.11.7 | Matter Report |

Report in Portal now shows two most recent Matter Notes

| | 2.11.9 | Calendar | Added ability to add events into any calendar the user has permission to edit |

Bugs

Release VersionFeatureDescription
2.11.6Matter ReportFixed issue where discounts were not applied to the outstanding invoice value of a Matter
2.11.9WikiFixed issue with table not updating correctly
2.11.9Safe StorageUpdates to various options when adding a Will for safe storage, including charging clause options, and internal executor options

Release 2025-03-17

Enhancements

Release VersionFeatureDescription
2.11.0To DoUI enhancements as part of finalising release of To Do
2.11.1To DoCompleted tasks are now hidden from the task lists in To Do
2.11.4EmailRefactored the loading of emails, to enhance inbox load time. Thread will now be loaded only after email is selected.

Bugs

Release VersionFeatureDescription
2.11.0To DoFixed issues with dropdown UI, slide over, date and build fail as part of finalising release of To Do
2.11.1Invoice RemindersFixed issue causing invoice values to be sent to Syntaq reminder apps incorrectly
2.11.3Trust NotificationsFixed issue with data passed to Syntaq which caused wrong trust account to appear in Trust Notification
2.11.5EmailResolved an issue with the date format for email attachments in Portal

Release 2025-03-04

New Features

Release VersionFeatureDescription
2.10.18Dashboard
Integrate Microsoft ToDo with the Dashboard. Today's tasks from the To Do Lists are now listed on the Dashboard.

| | 2.10.19 | To Do |

Integrate Microsoft To Do. New feature which allows you to create todo lists and manage your tasks more effectively.

Tasks are grouped in Todo Lists, and within each task you can set due dates and reminders, add notes and check when the task is complete.

|

Bugs

Release VersionFeatureDescription
2.10.18UIFixed issue with how text areas auto-size

Release 2025-02-26

Enhancements

Release VersionFeatureDescription
2.10.14Contacts
Contact info fields now appear in two columns

| | 2.10.14 | Menu |

Side menu items are now collapsible by group

| | 2.10.14 | Menu |

Side menu can now be reduced to icons to save window space

| | 2.10.14 | API | Added Preferred First Name to the Contacts API |

Bugs

Release VersionFeatureDescription
2.10.14InvoicesFixed issue where overdue invoice warning would show for invoices in draft. Now only shows if invoice has been sent

Release 2025-02-24

Enhancement

Release VersionFeatureDescription
2.10.13InvoicesUpdate Statement for Matter, to use bank transaction date.
2.10.13Clients
Add ability for user to user create a matter from the client page.

| | 2.10.13 | Matters |

Added client invoice overdue warning to the matter page. Displays if the client has an outstanding invoice, this could be across previous matters.

| | 2.10.13 | Directory |

Allow user copy email and phone number from Staff Directory.

|

Bugs

Release VersionFeatureDescription
2.10.13InvoicesCollection Letter email address string now includes extra internal addresses for the First Reminder only
2.10.13UI
Resolve text wrap issue on steps. Ensure word wraps at the end of the word.

| | 2.10.13 | Calendar |

Resolve issue with Event List overflow.

| | 2.10.13 | Users | User list cannot pull out billing rate. | | 2.10.13 | Offerings |

Offerings missing offering id.

|


Release 2025-02-18

New Feature

Release VersionFeatureDescription
2.10.10Search
Integrated with SharePoint Search API, now allowing users to search SharePoint from portal.

| | 2.10.10 | Search |

Implemented search across core entities including:

  • Matters,
  • Clients,
  • Projects, and
  • Invoices.

| | 2.10.10 | Invoices | Updated 1st reminder invoice to include matter reviewer and coordinator in CC. | | 2.10.10 | PPSR Register | Updated the PPSR register, removing unnecessary mandatory fields. | | 2.10.10 | Forms |

Updated the Work Proposal to replace the list of roles and rates with a list of lawyers and rates.

|

Enhancement

Release VersionFeatureDescription

Bugs

Release VersionFeatureDescription

Documentation

TitleDescription

Release 2025-02-14

New Feature

Release VersionFeatureDescription

Enhancement

Release VersionFeatureDescription
2.10.9UI
Update all supported entities across the platform to display soft delete in the UI.

| | 2.10.9 | UI |

Implemented front end logic to prevent users from creating matters with characters that aren't allowed in contact, organisation and matter/ client name. Impact is that we won't have SharePoint folder failing to create.

| | 2.10.9 | UI |

Updated UI to notify a user if a contact has already been created., rather than showing the ‘Submitted’ message.

| | 2.10.9 | Contacts |

Updated Contacts Create with checkboxes a user can click if you Don't have Email and/or Contact number. If there is no email, we will automatically mark the Marketing emails as off.

|

Bugs

Release VersionFeatureDescription

Documentation

TitleDescription

Release 2025-02-07

New Feature

Release VersionFeatureDescription

Enhancement

Release VersionFeatureDescription
2.10.8UI
Implemented Soft Delete function across all entities in the application.

All entity tables now have an is_deleted column, which is a Boolean value, true or false.

When it is true, it means that the changed row will not be ‘adopted’ by the system and cannot be searched or selected by the system.

Note that the record is still available in the database and can be restored if necessary.

| | 2.10.8 | UI |

Updated the email date format to dd MMM yyyy h:mm:ss

|

Bugs

Release VersionFeatureDescription
2.10.8WikiUpdate wiki URL to support images.
2.10.8EmailResolve issue with email sync process, condition check.
2.10.8EmailResolve issue on matter email, cannot apply sender filter.
2.10.8UIFix offering badge UI.

Documentation

TitleDescription

Release 2025-01-31

New Feature

Release VersionFeatureDescription

Enhancement

Release VersionFeatureDescription
2.10.7Wiki
Updated portal to pull through wiki.js files into Portal view.

| | 2.10.7 | Wiki | Add Hangfire job to Sync Wiki, by adding a sync control flag. |

Bugs

Release VersionFeatureDescription
2.10.7TrustFix the Reconciliation Report missing, identified unknown deposits.
2.10.7UIFix role page, slide-over issue with UI.

Documentation

TitleDescription

Release 2025-01-21

New Feature

Release VersionFeatureDescription

Enhancement

Release VersionFeatureDescription
2.9.31UI
1. Add Tabs Interface to Project Template Task
  • Restructured ProjectTemplateTask.vue with tabbed interface
  • Added "Info" and "Steps" tabs for better content organization
  • Improved form layout with grid system
  • Added draggable functionality toggle switch
  • Enhanced input field styling and spacing

2. Add Tabs Interface to Standard Task

  • Implemented similar tabbed layout in StandardTask.vue
  • Split content into "Info" and "Steps" sections
  • Added draggable toggle functionality
  • Improved form field organization and spacing
  • Enhanced visual hierarchy with card components

3. Update Master Detail Layout

  • Refined header styling with backdrop blur
  • Improved breadcrumb navigation
  • Added conditional separator rendering
  • Enhanced responsive layout handling

4. Fix Offering Badge UI

  • Added offering ID badge display
  • Improved layout spacing
  • Enhanced visual hierarchy in offering details
  • Fixed flex child overflow issues

|

Bugs

Release VersionFeatureDescription

Documentation

TitleDescription

Release 2025-01-14

New Feature

Release VersionFeatureDescription
2.9.28PPSR Register
A new PPSR register has been added to portal.

|

Enhancement

Release VersionFeatureDescription
2.9.28Email
Significant enhancements to the email sync process. Required
  • add User Email Folder table and Hangfire Sync function
  • refactor User Email Sync process based on each of synced folders

| | 2.9.28 | Organisations |

Added the ability for a user to search and select the Australian Business Registry when creating a new organisation.

Users can Click on Create Organisation

Click on Create by ABN lookup

Search the company by name (we will add search by ACn and ABN in a future release)

Select the company and all the details will be populated in the Create Modal.

| | 2.9.28 | Offerings | Update the create matter from offering process to run SharePoint creation through Hangfire. |

Bugs

Release VersionFeatureDescription
2.9.28SegmentsResolve issue with segment/ subsegments

Documentation

TitleDescription

SBOS.AI Platform Documentation